Where does it ship from?
our order will dispatch from our warehouse in the UK.
If you live outside of the UK, please note that additional Customs/Duty charges may be incurred when the parcel enters your country. These fees will vary depending on your location. By purchasing from our store you accept the responsibility to pay any such charges.
I can pay in instalments? What is Shop Pay?
Our store is operated through Shopify. Shop Pay is Shopify’s own payment solution that is used and trusted by thousands of stores over the world. By using Shop Pay, you can either pay for your order all in one, or split it over time into equal payments with a low rate of APR. For more info on Shop Pay and paying in instalments, see here:
Can I cancel my order or update my delivery address?
Please see our
for more information.
Can I return or exchange my item(s)?
Please see our
for more information.
support@vidglo.com
Vidglo Ltd
Unit 31 Whieldon Road Industrial Estate
Whieldon Road
Stoke on Trent
Staffordshire
ST4 4JP
United Kingdom